Paradisus Playa del Carmen - Riviera Maya
Location
- 55 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Playa del Carmen
- 107 km from the new Tulum International Airport
Address
Hotel description
A spectacular all-inclusive resort in Playa del Carmen, bathed by the Caribbean Sea and set in a stunning protected mangrove forest. Revel in the most exclusive luxury in the heart of this lush tropical landscape. Enjoy holidays on another level with the enhancements of Family Concierge, providing personalized service, exceptional attention and special programs for both adults and children. Discover exquisite cuisine for all tastes in the restaurants and bars, 5 of which have won the Wine Spectator award for excellence. A variety of aromas and flavours to surprise your taste buds. A full program of activities, sports, excursions and much more awaits you at Paradisus Playa del Carmen - Riviera Maya.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch, snacks and dinner daily
- Unlimited domestic and international alcoholic and non-alcoholic beverages
- 24 hour room service (fee applies to select room categories)
Additional inclusions
- WiFi throughout the property
Upgrade your stay
Family Concierge
UPGRADED GUEST EXPERIENCES & SUITES
Family Concierge Inclusions
An immersive vacation experience for adults, families, and groups. The Family Concierge offers opportunities for guests to reconnect and create everlasting memories. Guests booking "Family Concierge" room categories, will receive the following exclusive services and amenities:
- Private lounge, cocktails and snacks throughout the day
- Exclusive lounge private check-in/out
- Special welcome cocktail & refreshing scented towels upon arrival
- Pool concierge
- Exclusive poolside bali beds (with prior reservation)
- Personalized turn-down service
- Personalized pillow menu (on request)
- Exclusive Restaurant for breakfast
- Assistance with priority reservations for activities and restaurants
- Nespresso coffee machine
- Superior personalized minibar
- Destination concierge service in person & via instant messaging
- One water ritual during stay at YHI SPA - adults only
- One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
- Bathrobes and slippers
- Kids and teenagers´activities program
- Kid´s toiletries
- Kids beverages in the minibar
- E-Concierge assistance prior arrival
*Please note that inclusions are subjected to change without prior notice.
Best For...
Earn more with Aeroplan
Exclusive perks
Family
Luxury
Spa
Wedding & honeymoons
Ecolabel hotels
LGBTQ2+ Resorts
Promotions
US$200 Resort Coupons
US$200 Resort Coupons
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Guests 18 years and older staying at Paradisus Playa del Carmen - Riviera Maya will have full access to all services and facilities at Paradisus La Perla Adults Only - Riviera Maya.
*Restrictions may apply
Junior Suite - Nature View
Suite - Nature View
Master Suite - Nature View
Two Bedroom Master Suite Nature View
Family Concierge Junior Suite Nature View
This room includes extra perks as part of this hotel’s Family Concierge program.
Family Concierge Junior Suite Swim Up
This room includes extra perks as part of this hotel’s Family Concierge program.
Family Concierge Suite Nature View
This room includes extra perks as part of this hotel’s Family Concierge program.
Family Concierge Suite Swim Up
This room includes extra perks as part of this hotel’s Family Concierge program.
Family Concierge Master Suite Nature View
This room includes extra perks as part of this hotel’s Family Concierge program.
Family Concierge Master Suite Swim Up
This room includes extra perks as part of this hotel’s Family Concierge program.
Restaurants & Bars
Restaurants
- Naos - Buffet - International
- Bana Family - À la carte - Asian Fusion
- Cappella - À la carte - Italian
- Mole - À la carte - Mexican
- The Lunch Box - À la carte - Latin & Mexican
- Flora - À la carte - Local
- Blue Agave - À la carte - Taqueria
- Sunset Grill - Snack bar - Poolside snacks
- Coffee Corner by Nespresso - Cafe
- Twelvet - Ice cream
Bars
- Lobby Bar
- Restaurant bar
- Beach Bar
- Lounge Bar
- Swim-up Bar
- Smoothie Bar
Activities
Pools
- Waterpark
- Outdoor pool
Motorized and non-motorized water sports
- Watersports
Entertainment
- Baby Club
- Kid's Club
- Daily activities
- Nightly entertainment
Health and Relaxation
- Fitness centre
- Spinning class
- Spa ($)
- Pilates class
- Yoga
- Personal training ($)
Other facilities & services
- Beauty salon
- Meeting facilities
- Laundry service
- Bali bed rental
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Stay at 1, Play at 2
Guests 18 years and older staying at Paradisus Playa del Carmen - Riviera Maya will have full access to all services and facilities at Paradisus La Perla Adults Only - Riviera Maya.
*Restrictions may apply
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Preferred room location (based on resort layout and room category booked, subject to availability)
- Early check-in/late check-out (subject to availability)
- 20% off spa treatments (not applicable to packages or promotions)
- Welcome amenity
Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Luxury
Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Ecolabel hotels
This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.
LGBTQ2+ Resorts
All members and allies of the community are welcomed at this LGBTQ-friendly resort.
US$200 Resort Coupons
Receive US$200 in resort coupons when booking a minimum stay of 3 nights!
Booking Window: March 20, 2024 - December 22, 2024
Travel Window: March 20, 2024 - December 22, 2024
Resort Coupons Distribution
- Room upgrade: US$50 (1 Coupon)
- YHI Spa treatment: US$120 (4 Coupons of US$30)
- F&B premium products: US$30 (2 Coupons of US$15)
- This offer is not combinable with other promotions valid at the time of booking, nor same service/product
- 3-night minimum stay required
- Resort coupons cannot be applied to retail products
- Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
- Resort coupons cannot be exchanged for cash money
- One coupon can be used per service and must be presented at the moment of service request
- Spa coupon applies for treatment with minimum of 50 minutes
- Resort coupons apply for all room categories
- Last day to use Resort coupons will be December 22, 2024
- This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
- This offer applies for individual reservations, leisure groups & weddings.
- In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
- All services require a reservations and are subject to availability
US$200 Resort Coupons
Receive US$200 in resort coupons when booking a minimum stay of 3 nights!
Booking Window: September 24, 2024 - December 22, 2025
Travel Window: January 01, 2025 - December 22, 2025
Resort Coupons Distribution
- Room upgrade: US$50 (1 Coupon)
- YHI Spa treatment: US$120 (4 Coupons of US$30)
- F&B premium products: US$30 (2 Coupons of US$15)
- This offer is not combinable with other promotions valid at the time of booking, nor same service/product
- 3-night minimum stay required
- Resort coupons cannot be applied to retail products
- Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
- Resort coupons cannot be exchanged for cash money
- One coupon can be used per service and must be presented at the moment of service request
- Spa coupon applies for treatment with minimum of 50 minutes
- Resort coupons apply for all room categories
- Last day to use Resort coupons will be December 22, 2025
- This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
- This offer applies for individual reservations, leisure groups & weddings.
- In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
- All services require a reservations and are subject to availability